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Introduction:

We are seeking a highly organized and compassionate Patient Coordinator to join our team. The Patient Coordinator will be responsible for ensuring that patients receive the best possible care by coordinating appointments, managing patient records, and providing excellent customer service. If you are a detail-oriented individual with a passion for helping others, we encourage you to apply.

Job Responsibilities:

  • Coordinate patient appointments and ensure timely medical attention.
  • Maintain patient records, ensuring they remain current and accurate.
  • Respond to patient queries and deliver excellent customer service.
  • Work together with healthcare providers to guarantee optimal patient care.
  • Maintain a tidy and well-organized office space.
  • Support billing and insurance claim processes when necessary.

Job Brief:

The Patient Coordinator plays a vital role in ensuring that patients receive the best possible care. They are responsible for managing appointments, patient records, and providing excellent customer service. The Patient Coordinator will work closely with healthcare providers to ensure that patients receive the care they need.

Detailed Responsibilities:

  • Arrange patient appointments and ensure their timely management.
  • Supervise patient records, ensuring their accuracy and current status.
  • Answer patient queries, delivering top-quality customer service.
  • Cooperate with healthcare providers to ensure optimal patient care.
  • Uphold a clean and well-organized office setting.
  • Aid in managing billing and insurance claim procedures when required.

Requirements and Skills:

  • High school diploma or equivalent
  • Excellent organizational and time management skills
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Proficiency in Microsoft Office and electronic medical records (EMR) systems
  • Knowledge of medical terminology and insurance billing preferred

Frequently Asked Questions (FAQs):

The working hours for this position may vary depending on the needs of the clinic.

A high school diploma or equivalent is required. Knowledge of medical terminology and insurance billing is preferred.

Excellent organizational and time management skills, strong communication and interpersonal skills, and proficiency in Microsoft Office and electronic medical records (EMR) systems are necessary for this position.

Review and Approval:

This job description has been reviewed and approved by the appropriate personnel.

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