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Introduction:

We are seeking a highly motivated and customer-oriented individual to join our team as a Leasing Agent. This role is suitable for individuals who thrive in a fast-paced environment and have excellent communication and sales skills. If you are passionate about providing exceptional customer service and have a knack for closing deals, we encourage you to apply.

Job Responsibilities:

  • Conduct property tours for potential tenants, showcasing the features and benefits of the available units
  • Respond to inquiries from prospective tenants, providing accurate and detailed information about the properties and leasing process
  • Process rental applications, including conducting background and credit checks
  • Prepare lease agreements and ensure all necessary documentation is completed accurately and in a timely manner
  • Coordinate move-in and move-out processes, including conducting inspections and documenting any damages
  • Address tenant concerns and maintenance requests promptly and effectively
  • Collaborate with property management team to ensure occupancy rates are maximized
  • Stay up-to-date with market trends and competitor analysis to effectively market and lease available units

Job Brief:

As a Leasing Agent, you will play a crucial role in attracting and securing tenants for our properties. Your main tasks will include conducting property tours, processing rental applications, and ensuring a smooth move-in process for tenants. You will have the opportunity to interact with various departments, such as property management and maintenance, to ensure tenant satisfaction and retention.

Detailed Responsibilities:

  • Conduct property tours, highlighting the unique features and amenities of each unit
  • Respond to inquiries via phone, email, or in-person, providing accurate and detailed information about the properties and leasing process
  • Process rental applications, including verifying income, conducting background and credit checks, and contacting references
  • Prepare lease agreements and ensure all necessary documentation is completed accurately and in compliance with company policies and legal requirements
  • Coordinate move-in and move-out processes, conducting inspections and documenting any damages or necessary repairs
  • Address tenant concerns and maintenance requests promptly and effectively, coordinating with the appropriate departments to ensure timely resolution
  • Collaborate with the property management team to develop and implement marketing strategies to attract and retain tenants
  • Stay informed about market trends and competitor analysis to effectively market and lease available units

Requirements and Skills:

  • High school diploma or equivalent; additional education or certification in real estate or property management is a plus
  • Proven experience in sales or customer service, preferably in the real estate industry
  • Excellent communication and interpersonal skills
  • Strong negotiation and closing skills
  • Proficiency in Microsoft Office and property management software
  • Attention to detail and ability to multitask in a fast-paced environment
  • Knowledge of fair housing laws and regulations
  • Ability to work independently and as part of a team

Frequently Asked Questions (FAQs):

Leasing Agents typically work regular business hours, but may also be required to work evenings and weekends to accommodate potential tenants' schedules.

While previous experience in real estate is preferred, it is not a requirement. We value individuals with strong sales and customer service skills who are eager to learn and grow in the industry.

Leasing Agents may be eligible for commission based on the number of units leased. The commission structure will be discussed during the interview process.

Review and Approval:

This job description has been reviewed and approved by the HR department and the hiring manager.

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