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Introduction:

We are seeking a highly motivated and customer-oriented individual to join our team as a Banquet Server. This role is suitable for individuals with a passion for providing exceptional service and ensuring a memorable experience for our guests. If you are looking for an opportunity to showcase your skills in a fast-paced and dynamic environment, we encourage you to apply.

Job Responsibilities:

  • Set up banquet rooms according to event specifications, including arranging tables, chairs, linens, and decorations.
  • Greet guests and assist with seating arrangements, ensuring their comfort and satisfaction throughout the event.
  • Serve food and beverages to guests in a timely and professional manner, following proper serving techniques.
  • Monitor and replenish buffet stations, ensuring a consistent presentation and availability of food and beverages.
  • Clear tables and clean banquet rooms after events, ensuring a clean and organized environment for the next event.
  • Respond to guest inquiries and requests, providing accurate information and resolving any issues promptly.
  • Collaborate with the banquet team to ensure smooth event execution and exceed guest expectations.
  • Adhere to all health and safety regulations, maintaining a clean and safe work environment.

Job Brief:

As a Banquet Server, you will play a crucial role in delivering exceptional service and creating memorable experiences for our guests. You will be responsible for setting up banquet rooms, serving food and beverages, and ensuring the overall satisfaction of our guests. This role requires strong attention to detail, excellent communication skills, and the ability to work effectively in a team.

Detailed Responsibilities:

  • Set up banquet rooms with tables, chairs, linens, and decorations, following event specifications.
  • Welcome guests and assist with seating arrangements, ensuring their comfort and satisfaction.
  • Serve food and beverages to guests, following proper serving techniques and maintaining a high level of professionalism.
  • Monitor buffet stations, replenishing food and beverages as needed to ensure a consistent presentation and availability.
  • Clear tables and clean banquet rooms after events, ensuring a clean and organized environment for the next event.
  • Address guest inquiries and requests promptly, providing accurate information and resolving any issues.
  • Collaborate with the banquet team to ensure seamless event execution and exceed guest expectations.
  • Follow all health and safety regulations, maintaining a clean and safe work environment.

Requirements and Skills:

  • High school diploma or equivalent.
  • Previous experience as a banquet server or in a similar role is preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced and dynamic environment.
  • Strong attention to detail and organizational skills.
  • Ability to lift and carry heavy trays and equipment.
  • Knowledge of food safety and sanitation regulations.
  • Flexibility to work evenings, weekends, and holidays as required.

Frequently Asked Questions (FAQs):

The main responsibilities of a Banquet Server include setting up banquet rooms, serving food and beverages, ensuring guest satisfaction, and maintaining a clean and organized environment.

To become a Banquet Server, a high school diploma or equivalent is required. Previous experience in a similar role is preferred.

Important skills for a Banquet Server include excellent communication and interpersonal skills, the ability to work in a fast-paced environment, strong attention to detail, and knowledge of food safety regulations.

Review and Approval:

This job description has been reviewed and approved by the HR department.

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