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Introduction:

We are seeking a detail-oriented and organized individual to join our team as an Order Entry Specialist. This role is suitable for someone who thrives in a fast-paced environment and has excellent attention to detail. If you are looking for a challenging and rewarding opportunity, we encourage you to apply.

Job Responsibilities:

  • Accurately enter customer orders into our system
  • Verify order information, including product codes, quantities, and pricing
  • Coordinate with the warehouse team to ensure timely order fulfillment
  • Communicate with customers regarding order status and any potential delays
  • Resolve any order discrepancies or issues in a timely manner
  • Maintain accurate records of all orders and related documentation

Job Brief:

As an Order Entry Specialist, you will play a crucial role in ensuring the smooth and efficient processing of customer orders. Your attention to detail and ability to work quickly and accurately will contribute to our overall customer satisfaction. You will collaborate with various departments, including sales and warehouse, to ensure orders are processed and delivered on time.

Detailed Responsibilities:

  • Enter customer orders into our order management system accurately and efficiently
  • Review and verify order details, including product codes, quantities, and pricing
  • Collaborate with the warehouse team to prioritize and schedule order fulfillment
  • Communicate with customers regarding order status, delivery dates, and any potential issues
  • Investigate and resolve any order discrepancies or issues, working closely with the customer service team
  • Maintain organized and up-to-date records of all orders and related documentation

Requirements and Skills:

  • High school diploma or equivalent
  • Previous experience in order entry or a similar role preferred
  • Strong attention to detail and accuracy
  • Excellent organizational and time management skills
  • Proficient computer skills, including experience with order management systems
  • Effective communication skills, both written and verbal
  • Ability to work well under pressure and meet tight deadlines

Frequently Asked Questions (FAQs):

The workload can vary depending on the volume of orders, but you can expect to process a high number of orders each day.

Yes, proficiency in order management systems is preferred. Training will be provided if necessary.

Attention to detail is crucial in order entry to ensure accurate and error-free order processing.

Review and Approval:

This job description has been reviewed and approved by the HR department.

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