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Introduction:

We are seeking an experienced and motivated Account Supervisor to join our team. This role is suitable for individuals with a strong background in account management and a passion for delivering exceptional client service. If you are looking for an opportunity to contribute to a dynamic and growing company, we encourage you to apply.

Job Responsibilities:

  • Manage a portfolio of client accounts, serving as the main point of contact and building strong relationships
  • Develop and implement account strategies to meet client objectives and drive business growth
  • Collaborate with internal teams to ensure the successful execution of client campaigns and projects
  • Monitor and analyze account performance, providing regular reports and insights to clients
  • Identify opportunities for upselling and cross-selling to maximize account revenue
  • Resolve any client issues or concerns in a timely and professional manner
  • Stay up-to-date with industry trends and best practices to provide strategic recommendations to clients

Job Brief:

As an Account Supervisor, you will be responsible for overseeing a portfolio of client accounts and ensuring their success. You will work closely with clients to understand their goals and develop strategies to achieve them. This role requires strong communication and organizational skills, as well as the ability to manage multiple projects simultaneously. You will have the opportunity to collaborate with a talented team and make a significant impact on our clients' businesses.

Detailed Responsibilities:

  • Develop and maintain strong relationships with clients, serving as their trusted advisor
  • Collaborate with internal teams, including creative, media, and analytics, to develop and execute integrated marketing campaigns
  • Monitor campaign performance and provide regular updates and insights to clients
  • Conduct regular meetings and presentations with clients to review progress and discuss future plans
  • Identify opportunities for process improvement and implement solutions to enhance client satisfaction
  • Stay informed about industry trends and best practices to provide strategic recommendations to clients
  • Assist in the training and development of junior account team members

Requirements and Skills:

  • Bachelor's degree in marketing, communications, or a related field
  • Minimum of 5 years of experience in account management, preferably in an advertising or marketing agency
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and internal teams
  • Proven track record of successfully managing client accounts and delivering results
  • Excellent organizational and time management skills, with the ability to prioritize and multitask effectively
  • Proficiency in Microsoft Office Suite and CRM software
  • Knowledge of digital marketing platforms and strategies is a plus

Frequently Asked Questions (FAQs):

An Account Supervisor is responsible for managing a portfolio of client accounts, developing account strategies, and ensuring the successful execution of client campaigns.

Strong communication, organizational, and interpersonal skills are essential for an Account Supervisor. Additionally, experience in account management and knowledge of digital marketing platforms are beneficial.

Account Supervisors have the opportunity to advance to higher-level account management roles or transition into other areas of marketing and advertising.

Review and Approval:

This job description has been reviewed and approved by the HR department.

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