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Introduction:

We are seeking a skilled and enthusiastic Barista to join our team. As a Barista, you will be responsible for providing exceptional customer service and crafting delicious coffee beverages. This role is suitable for individuals who are passionate about coffee, have excellent communication skills, and thrive in a fast-paced environment. If you are looking for an opportunity to showcase your barista skills and contribute to a vibrant coffee culture, we encourage you to apply.

Job Responsibilities:

  • Prepare and serve a variety of coffee beverages, including espresso, cappuccinos, and lattes, according to established recipes and quality standards
  • Ensure the cleanliness and organization of the coffee station, including equipment, utensils, and work area
  • Take customer orders and provide recommendations based on their preferences
  • Handle cash transactions and operate the cash register accurately
  • Maintain a friendly and welcoming atmosphere for customers, addressing any concerns or complaints promptly and professionally
  • Collaborate with team members to ensure efficient workflow and timely delivery of orders
  • Stay updated on current coffee trends and techniques to continuously improve the quality of our offerings
  • Adhere to all health and safety regulations, including proper food handling and sanitation practices

Job Brief:

As a Barista, you will play a vital role in creating a memorable coffee experience for our customers. Your main tasks will include preparing and serving coffee beverages, engaging with customers to understand their preferences, and maintaining a clean and organized coffee station. By providing exceptional customer service and showcasing your barista skills, you will contribute to our goal of creating a welcoming and enjoyable coffee culture. In this role, you will interact with various departments, including the kitchen and management team, to ensure smooth operations and customer satisfaction.

Detailed Responsibilities:

  • Prepare and present coffee beverages with precision and attention to detail
  • Maintain a clean and organized coffee station, including regular cleaning of equipment and utensils
  • Engage with customers to understand their preferences and provide personalized recommendations
  • Handle cash transactions accurately and efficiently
  • Address customer concerns or complaints promptly and professionally
  • Collaborate with team members to ensure efficient workflow and timely delivery of orders
  • Stay updated on industry trends and techniques to enhance the quality of our coffee offerings
  • Follow all health and safety regulations, including proper food handling and sanitation practices

Requirements and Skills:

  • Previous experience as a barista or in a similar role is preferred
  • Excellent knowledge of coffee brewing techniques and espresso equipment
  • Strong customer service and communication skills
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously
  • Attention to detail and a passion for delivering high-quality coffee beverages
  • Basic math skills for cash handling and register operation
  • Flexibility to work shifts, including weekends and holidays
  • Knowledge of health and safety regulations in food service

Frequently Asked Questions (FAQs):

The main responsibilities of a Barista include preparing and serving coffee beverages, maintaining a clean and organized coffee station, engaging with customers, handling cash transactions, and ensuring adherence to health and safety regulations.

To be a successful Barista, you should have excellent knowledge of coffee brewing techniques and espresso equipment, strong customer service and communication skills, attention to detail, and the ability to work in a fast-paced environment.

While previous experience as a barista or in a similar role is preferred, we also welcome candidates with a passion for coffee and a willingness to learn.

Review and Approval:

This job description has been reviewed and approved by the HR department.