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Introduction:

The IT Coordinator is responsible for coordinating and overseeing all IT-related activities within the organization. This role is suitable for individuals with a strong technical background and excellent organizational skills. If you are passionate about technology and enjoy working in a fast-paced environment, we encourage you to apply.

Job Responsibilities:

  • Manage and maintain the organization's IT infrastructure, including hardware, software, and network systems.
  • Provide technical support and troubleshooting assistance to employees.
  • Collaborate with internal teams to identify and implement IT solutions that improve efficiency and productivity.
  • Conduct regular system audits to ensure data integrity and security.
  • Develop and maintain IT policies and procedures to ensure compliance with industry standards.
  • Stay up-to-date with the latest technology trends and make recommendations for system upgrades or enhancements.
  • Manage vendor relationships and negotiate contracts for IT services and products.
  • Train employees on IT-related topics and promote best practices for data security.

Job Brief:

As the IT Coordinator, you will play a crucial role in ensuring the smooth operation of our organization's IT systems. You will be responsible for managing our IT infrastructure, providing technical support to employees, and implementing IT solutions that align with our business goals. This role requires strong problem-solving skills, attention to detail, and the ability to work collaboratively with cross-functional teams.

Detailed Responsibilities:

  • Oversee the installation, configuration, and maintenance of hardware and software systems.
  • Troubleshoot and resolve IT-related issues reported by employees in a timely manner.
  • Collaborate with department heads to understand their IT needs and develop solutions that meet their requirements.
  • Monitor system performance and implement necessary upgrades or enhancements.
  • Conduct regular backups of data and ensure data recovery procedures are in place.
  • Develop and implement IT security measures to protect against unauthorized access or data breaches.
  • Assist in the development and execution of IT projects, including system upgrades and migrations.
  • Provide training and support to employees on IT-related topics, such as software usage and data security best practices.

Requirements and Skills:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven experience in IT support or a similar role.
  • Strong knowledge of hardware, software, and network systems.
  • Proficiency in troubleshooting and resolving IT-related issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and prioritize tasks effectively.
  • Knowledge of IT security best practices.
  • Familiarity with project management principles.
  • Certifications in relevant IT fields (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus.

Frequently Asked Questions (FAQs):

The IT Coordinator is responsible for managing and maintaining the organization's IT infrastructure, providing technical support to employees, and implementing IT solutions that improve efficiency and productivity.

A bachelor's degree in Computer Science, Information Technology, or a related field is required. Proven experience in IT support or a similar role is also preferred.

Strong technical knowledge, excellent problem-solving skills, and effective communication abilities are essential for this role. Additionally, familiarity with IT security best practices and project management principles is beneficial.

Review and Approval:

This job description has been reviewed and approved by the HR department. Any modifications or updates to this description must be approved by the HR department before being published.