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Introduction:

We are seeking a highly motivated and customer-oriented individual to join our team as a Leasing Consultant. This position is suitable for individuals who enjoy working in a fast-paced environment and have excellent communication skills. If you are passionate about providing exceptional service and have a knack for sales, we encourage you to apply.

Job Responsibilities:

  • Conduct property tours for potential tenants and provide detailed information about available units
  • Assist prospective tenants with the application process and ensure all required documents are collected
  • Conduct background and credit checks on potential tenants
  • Prepare lease agreements and ensure all necessary paperwork is completed accurately and in a timely manner
  • Coordinate move-in and move-out processes, including conducting inspections and documenting any damages
  • Respond to tenant inquiries and concerns promptly and professionally
  • Collaborate with the maintenance team to ensure timely resolution of any maintenance issues
  • Stay up-to-date with market trends and competitor analysis to effectively market available units
  • Assist with marketing efforts, including creating and distributing promotional materials and managing online listings
  • Attend industry events and network with potential tenants and industry professionals

Job Brief:

As a Leasing Consultant, you will play a crucial role in our company by assisting potential tenants throughout the leasing process. Your main tasks will include conducting property tours, processing applications, and preparing lease agreements. By effectively showcasing our properties and providing exceptional customer service, you will contribute to our company's goals of maintaining high occupancy rates and tenant satisfaction. You will work closely with our property management team and interact with various departments, including maintenance and marketing.

Detailed Responsibilities:

  • Conduct property tours and highlight the unique features and amenities of each unit
  • Assist potential tenants with the application process, ensuring all required documents are collected and reviewed
  • Conduct thorough background and credit checks on potential tenants to assess their eligibility
  • Prepare lease agreements and ensure all necessary paperwork is completed accurately and in compliance with company policies and legal requirements
  • Coordinate move-in and move-out processes, including conducting inspections and documenting any damages
  • Address tenant inquiries and concerns promptly and professionally, providing excellent customer service at all times
  • Collaborate with the maintenance team to ensure timely resolution of any maintenance issues reported by tenants
  • Stay informed about market trends and competitor analysis to effectively market available units and attract potential tenants
  • Assist with marketing efforts, including creating and distributing promotional materials and managing online listings on various platforms
  • Attend industry events and network with potential tenants and industry professionals to expand our client base

Requirements and Skills:

  • High school diploma or equivalent; additional education or certification in real estate or property management is a plus
  • Proven experience in sales or customer service roles
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational abilities
  • Proficiency in using property management software and Microsoft Office Suite
  • Knowledge of fair housing laws and regulations
  • Ability to work independently and as part of a team
  • Flexibility to work evenings and weekends as needed

Frequently Asked Questions (FAQs):

The main responsibilities of a Leasing Consultant include conducting property tours, processing applications, preparing lease agreements, addressing tenant inquiries, coordinating move-in and move-out processes, and assisting with marketing efforts.

To be successful as a Leasing Consultant, you should have a high school diploma or equivalent. Additional education or certification in real estate or property management is a plus. Experience in sales or customer service roles is also preferred.

Important skills for a Leasing Consultant include excellent communication and interpersonal skills, attention to detail, organizational abilities, proficiency in property management software and Microsoft Office Suite, knowledge of fair housing laws, and the ability to work independently and as part of a team.

Review and Approval:

This job description has been reviewed and approved by the HR department and the hiring manager.

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